Do you offer refunds?

If the software doesn’t work on your site as promised, we request that you give us some time to figure out the reason and – if the fault is on our side – to fix the issue. If we don’t manage to accomplish that, you can ask for a refund (during the first 30 days) through the contact form in the Tag Groups settings.

Please understand that refunds are not possible in the following cases:

  • Missing features, unless they were advertised as being a part of the plan you purchased
  • 3rd party conflicts (conflicts with other plugins and themes)
  • You discovered a better alternative.
  • You changed your mind.
  • Your purchase was accidental.
  • You missed your cancelation deadline.

It is strongly recommended that you make use of the free trial before purchase.

You can find the Refund Policy here.

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